Legal
Privacy Policy
Last updated: May 2026
Mālama Co ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use our website or engage our services, how we use it, and the choices you have.
Information we collect
We collect information you provide directly — such as your name, email, phone number, and any details you share when scheduling a consultation or working with us. During an engagement, we may also see information about your accounts, devices, and digital assets so we can help organize them. You always remain in control of your credentials.
How we use information
We use your information to respond to inquiries, deliver the services you've requested, coordinate (with your consent) with your estate attorney or other advisors, and improve our work. We do not sell your information. We do not use it for advertising.
How we protect information
We use reputable password managers, encrypted storage, and least-privilege access practices. Sensitive credentials are stored in tools you own and control — not on our systems — and we destroy any working notes that contain sensitive details once they are no longer needed.
Sharing
We share information only with people you authorize (such as your attorney or designated successors) and with service providers strictly necessary to deliver our work. We may disclose information when required by law.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you. Contact us and we will respond within a reasonable timeframe.
Contact
Questions about this policy? Reach out through our contact page.